Help center
Fluent AI Support
Need help with a conversation, voice recognition, your subscription, or your data? We’re here to help.
hypernovationtech@gmail.comCommon questions
Frequently asked questions
How do I start a conversation?
Open Fluent AI, choose the language you want to practice and your level, then select a conversation. Allow microphone access if you want to speak, or use text input when that option is available.
How do I manage or cancel my subscription?
Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then tap Subscriptions and select Fluent AI. You can also use Apple’s subscription-management page.
Manage Apple subscriptionsHow do I restore my purchases?
Use the Restore Purchases option in Fluent AI while signed in to the same Apple Account used for the original purchase. If access is not restored, contact support with a description of the issue. Do not email payment-card information.
How do I delete my account and personal data?
Use any account-deletion option available inside Fluent AI. You may also email hypernovationtech@gmail.com with the subject “Fluent AI Privacy Request.” We may request limited information needed to locate and verify the relevant data. Deleting data does not cancel an Apple subscription.
What should I do if voice recognition is not working?
Confirm that microphone access is enabled for Fluent AI in iOS Settings, move to a quieter environment, speak clearly, and check your internet connection. Restart the app and try again. If the issue continues, include your iPhone model, iOS version, and app version when contacting support.