How can we help?
Questions about a generation, subscription, or your data? We’re here to help.
Contact Nova support
Include your Nova version, iPhone model, iOS version, and a clear description of the issue. Please avoid sending sensitive photos unless strictly necessary.
Manage a subscription
Purchases are billed by Apple. View or cancel your plan from your Apple account settings.
Manage with Apple →Restore a purchase
In Nova, choose Restore Purchases on the subscription screen and use the Apple account that made the purchase.
Request data deletion
Email us with the subject “Nova Data Request”. We’ll help identify the technical session concerned.
View the process →Deleting Nova or its technical data does not automatically cancel an Apple subscription.